OVERVIEW

This website is operated by X-LED Grow Light. Throughout the site, the terms “we”, “us”, and “our” refer to X-LED Grow Light. X-LED Grow Light offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Return Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall X-LED Grow Light, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless X-LED Grow Light and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at jack@x-ledgrowlight.com.

The warranty terms and conditions outlined below apply to all purchases made from X-LED Grow Light. We stand behind the quality of our products and ensure that each item undergoes rigorous testing and thorough packaging to minimize the risk of defects. In the unlikely event that a problem arises with your purchase, we're here to help. Our team of engineers is dedicated to assisting you throughout the process.

Warranty Coverage:

- Duration: Each product comes with a 6-year warranty.

- Scope: This warranty covers all physical goods purchased directly from X-LED Grow Light.

What's Covered:

X-LED Grow Light guarantees the mechanical and electronic components of the ballast to be free from defects in material and workmanship under normal operating conditions for a period of 6 years from the original purchase date. During the warranty period, if any components fail, we will repair the product by replacing the faulty parts. If a major fault occurs that renders the product irreparable, X-LED Grow Light will provide a replacement.

Warranty Conditions:

- Products must be used within the specified ambient conditions:

  - LED Grow Lights: Ambient temperatures ≤ 40°C (104°F)

- Warranty does not cover failures caused by:

  - External factors beyond our control, such as acts of nature or human damage

  - Improper or unauthorized use of the product

Warranty Duration:

The warranty period for physical goods purchased from X-LED Grow Light is 6 years from the date of delivery, as confirmed by Courierpost tracking information.

Faulty Product Process:

If you encounter a fault with your product:

1. Contact us, and we will provide a return label for shipping.

2. Upon receipt of the faulty product, we will diagnose and repair it.

3. If the fault cannot be repaired to its original working condition (i.e., a major fault), we will replace the product with a new model.

Continued Use During Repair:

If you are unable to interrupt your current grow to send back the faulty product:

- You have the option to pay a bond equal to the product's value, and we will provide an equivalent product for temporary use.

- Once your product is repaired and returned, and the temporary product is sent back, we will refund your bond.

For more information or assistance, please contact us at jack@x-ledgrowlight.com.

X-LED Grow Light ("us", "we", or "our") operates the www.X-LEDGrowLight. com website (the "Service" or "Site"). This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Services and the choices you have with respect to such data. Our X-LED Grow Light Privacy Policy is administered by Free Privacy Policy.

Information Collection

1.1 Information and data ("Information") collection

1.1.1 We may collect information about you from a variety of sources, including information collected directly from you; information we collect about you when you visit our Website, use our Services or view our online advertisements; and information we collect about you from other sources. We collect personal information about our users when you use the Site or Services.

1.1.2 We collect information directly from you when you register on our Site, participate in our offers, purchase products on our Site, or otherwise provide information directly to us. We collect personal information as well as other types of information on our website. Personal information is information that, alone or in combination with other information, can be used to identify or contact an individual, and may include, but is not limited to, (a) usernames and passwords; (b) names, e-mail addresses, postal addresses; (c) telephone numbers or mobile phone numbers; (d) demographic information; (e) payment information (e.g., credit cards); (f) future communication preferences; (g) Cookies and Usage Data; (h) information we collect when you visit our website, purchase our products or view our online advertisements.

1.1.3 We use cookies and other technologies to collect information about access to and use of the Services ("Usage Data") when you visit our Website, purchase our products or view our online advertisements. This Usage Data may include your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of the Services that you visit, the date and time of your visit, the amount of time spent on those pages, unique device identifiers and other diagnostic data.

1.1.4 You can instruct your browser to reject all cookies or to be notified when a cookie is sent. However, if you do not accept Cookies, you may not be able to use some parts of our Services.

1.1.5 Examples of Cookies we use include:

- Session Cookies. we use session cookies to run our Services.

- Preference Cookies. we use preference cookies to remember your preferences and various settings.

- Security Cookies We use security cookies for security purposes.

1.1.6 We may obtain information about you from other sources, including commercially available sources and public databases. The following are examples of information we may collect from other sources: (a) name, postal address; (b) age; (c) income level; (d) your interests, such as hobbies and pets; (e) consumer and market research data; (f) purchasing behaviors; and (g) publicly observed data or activities, such as blogs, videos, user-generated content, and shopping behavior.

1.1.7 All of the information we collect about you may be combined to help us tailor our communications with you to your needs and maximize your customer experience with us.

Use of Information

1.2 Use of Information

1.2.1 X-LED Grow Light does not sell, trade, or rent your personal information to others. This information is used only for our internal records. However, we may use the information we collect to provide the products and services you request, to inform you about other products and services we offer, and to administer our website and services.

1.2.2 The ways we may use the information we collect about you include:

- Sending popular offers, new products, promotions, etc.

- To develop new products and services.

- To provide you with other services that we offer to you.

- To create and manage your account.

- Processing payments for purchases or other services.

- Preventing or recognizing potentially fraudulent transactions.

- Developing and delivering advertisements customized to your interests.

- To analyze the use of our products, services and website.

- To determine the effectiveness of our advertising.

1.2.3 Your information, including personal data, may be transferred to and retained on computers in China outside of your state, province, country or other governmental jurisdiction, which data protection laws may differ from the laws of your jurisdiction. Your agreement to this Privacy Policy and subsequent submission of such information constitutes your consent to such transfer.

Information Retention

1.3 Information Retention

1.3.1 We will retain your personal information only for as long as is necessary for the purposes described in this policy. We will retain and use your personal information to comply with our legal obligations (for example, if we are required to retain your data in compliance with applicable law), resolve disputes and enforce our legal agreements and policies.

1.3.2 If you no longer wish to be our customer or stop using or accessing our services, you can ask us to close your account and delete all personal information we hold, subject to certain legal requirements.

subject to certain legal requirements.

1.3.3 If you send us correspondence, including emails, we will retain such information electronically in your account records. We will also electronically retain our customer service and other communications with you. We retain these records to measure and improve our customer service and to investigate potential fraud and violations. Over time, we may delete these records as permitted by law.

1.3.4 We will also retain service usage data for internal analysis purposes. Usage data is usually retained for a shorter period of time, unless this data is used to enhance security or improve the functionality of the website, or we are legally obliged to retain this data for a longer period of time.

Disclosure of Information

1.4 Disclosure of Information

1.4.1 X-LED Grow Light may disclose your information in the good faith belief that such action is necessary to:

- Comply with a legal obligation.

- Protect and defend the rights or property of X-LED Grow Light.

- Prevent or investigate possible misconduct related to the Services.

- Protect the personal safety of users of the Services or the public.

- Protect against legal liability.

Information Security

1.5 Information Security

1.5.1 The security of your data is very important to us, but please remember that methods of internet transmission or electronic storage are not 100% secure. Although we endeavor to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

1.5.2 We maintain administrative, technical and physical measures to protect your personal information. When we collect or transmit sensitive information, such as credit or debit card numbers, we use industry-standard methods to protect that information. x-LED Grow Light does not retain credit or debit card numbers on our systems.

Your Choices and Access to Your Information

1.6 Your Choices and Access to Your Information

1.6.1 We give you the right to choose how you want to communicate with us.

1.6.2 We will only send you promotional emails if you have provided your contact information and opted in to receive emails. You can stop receiving promotional emails from X-LED Grow Light by following the instructions provided in any such message you receive.

1.6.3 Our website provides you with the opportunity to opt-in and opt-out of receiving communications from X-LED Grow Light. To have your information removed from our database, please contact us online. You can do this by going to https:// www.X-LEDGrowLightg.com to request access or to correct your rights. Alternatively, you can click on the unsubscribe link displayed in our electronic promotional materials; or you can contact us by email at jack@x-ledgrowlight.com.

1.6.4 As a registered user, you may review, correct or update the personal contact information you have provided to us at any time. We recommend that you do not disclose your password to anyone and do not choose to store your login information on a shared computer. We, X-LED Grow Light, will never ask for your password in any unsolicited phone call or unsolicited email.

1.6.5 Despite our efforts to protect your information, no website or company, including X-LED Grow Light, can fully ensure or warrant the security of your information, and you transmit or are experiencing this at your own risk.

Third Party Providers

1.7 Third Party Providers

1.7.1 We may employ third party companies and individuals to promote our Services ("Service Providers"), to provide the Services on our behalf, to perform services in connection with the Services, or to help us analyze how our Services are used.

1.7.2 These third parties only have access to your personal data for the purpose of performing these tasks in connection with our mandate and are obliged not to disclose or use it for any other purpose. We only provide our service providers with the personal data they need to perform their services and require them to protect this information and not use it for any other purpose.

1.7.3 For example, we may respond to service providers:

- Fulfill your requests for products and services and answer your questions.

- Host our websites and deliver our email and mobile messages.

- Contact contest winners, administer payments or take other actions on our behalf.

- Analyze data, sometimes in combination with other sources, to send you more targeted communications.

- Conduct research and analyze data to improve our products, services and website.

Links

1.8 Links

1.8.1 Our Services may contain links to other websites that we do not operate. If you click on a third party link, you will be directed to that third party's website. We strongly recommend that you review the privacy policy of each website you visit.

1.8.2 You understand and accept that we have no control over, and are not responsible for, the content, privacy policies or practices of any third party websites or services.

User Generated Content

1.9 User Generated Content

1.9.1 We allow Users to submit their own content for use in contests, blogs, videos and other features. Please remember that any such information you disclose becomes public information and is not subject to this Privacy Policy. In the event that

deciding to disclose your personal, financial or other information, please exercise caution. We cannot prevent such information from being used in ways that may violate this Privacy Statement, the law, or your personal privacy and security. x-LED Grow Light is not responsible for user-generated content. User-generated content remains the sole responsibility of the person who submitted it.

Children's Online Privacy

1.10 Children's Online Privacy

1.10.1 We recognize the importance of protecting children's online privacy. x-LED Grow Light does not knowingly collect information from children under the age of 18 ("Children") and does not target its website to Children.

1.10.2 If you are a parent or guardian and you know that your child has provided us with personal data, please contact us. If we learn that we have collected personal data from a child without parental consent, we will take steps to delete that information from our servers.

Changes to the Privacy Policy

1.11 Changes to the Privacy Policy

1.11.1 We may update the Privacy Policy from time to time. We may update the "effective date" of the Privacy Policy by posting the new Privacy Policy on this page or by notifying you in advance of the changes before they take effect via email and/or by prominently displaying a notice on our website. If we make material changes that affect your privacy rights, we will provide advance notice and clearly explain the changes on our website or through other contact information, such as email, so that you can review the changes before continuing to use the Services. By continuing to access or use our Services, you acknowledge your acceptance of the updated Policy.

1.11.2 We recommend that you periodically review the Privacy Policy for any changes. Changes to the Privacy Policy are effective when posted on this page.

1.11.3 If at any time you have questions or concerns about the X-LED Grow Light Privacy Policy, please feel free to contact us via email at jack@x-ledgrowlight.com.